How to implement chatbots in your websites?
From being a revolutionary idea to becoming a de facto aspect in several apps, chatbots have come a long way. After industry giants such as Facebook and Telegram embraced chatbots, other companies too have followed the suit and today chatbots have become a mainstay.
But why is chatbots important?
Like humans, chatbots handle communication with customers. They listen to grievances, offer solutions and engage customers with target marketing campaigns. And all this is done at a faster speed than humans and they are less invasive as well.
Chatbots aren’t limited to this and they can be used to study customer behaviour and find out patterns. And it is easier and economical to train chatbots into embracing the personality of the company.
How to implement chatbots?
Courtesy of latest technological advancements, creating a chatbot has become a cakewalk. But the tough part is to create an effective chatbot that meets your specific requirements.
The ideal way is to use a chatbot-making platform that takes care of all your needs and delivers a chatbot that suits your preferences.
Instead of giving your chatbot several tasks, equip it with one single task and make it a champion in it. Don’t forget to give it a unique name so that it has an identity. Approach customers with the chatbots and critically evaluate its performance. Keep an eye on your competitors and stay updated to latest changes.
5 Best chatbot platform tools
Though there are free and paid tools that will build a chatbot, you need to check for specifications before getting one. Here we list the top five that may suit your requirements:
- ChattyPeople– If you want an AI chatbot on Facebook, then ChattyPeople is the answer.
- MEOKAY– This one is ideal for creating a conversational Messenger bot.
- Smooch– This platform connects your business apps with everyday messenger apps and brings swiftness in communication.
- Botsify– Botsify allows you to create chatbots as per your imagination and their paid subscription is highly effective.
- Beep Boop- With Beep Boop, you can make chatbots for Slack and Facebook messenger with ease.
Anyway, do a deep research before choosing a chatbot tool for your business.